How many times can one company reinvent itself?Five years ago, Qwest Communications International was a struggling spin-off of Southern Pacific Telecom. Then CEO Joseph...
WIRELESSA new software connector lets mobile workers access e-mail from a wireline or wireless telephone.Called Informio SpeedMail, the product from Informio Inc., of Lexington,...
This month or next, Global Crossings fiber-optic network, spanning 101,000 route miles and expected to serve 80 percent of the worlds telecom traffic, is...
By the time you read this, turmoil at British Telecommunications may have cost CEO Sir Peter Bonfield his job. Last November, when Bonfield detailed...
Nextel Communications has built quite a business selling wireless communications services to businesses.Under the direction of CEO Timothy M. Donahue, the company has grown...
With broadband creeping like kudzu toward their customers neighborhoods, incumbent carriers are packing copper pipelines with new services, from long-distance to video, in hopes...
Dont call Time Warner Telecom a competitive local exchange carrier.That terms too narrow for a company whose business encompasses voice, data and Internet services...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...