With plenty of fanfare, big industry players introduced online marketplaces for everything from planes and automobiles to hotel rooms last year. But months later,...
Novell Inc., often the subject of acquisition rumors, has itself embarked on a new and aggressive acquisition strategy, which it says will strengthen its...
Maybe the hermits in Wyoming cabins are right. Technology is antisocial.The advent of the television changed the nature of neighborhood interaction. Families spent more...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...